[vc_row full_width=”stretch_row” bg_type=”image” parallax_style=”vcpb-vz-jquery” bg_image_new=”23531″ bg_image_repeat=”no-repeat” parallax_sense=”50″ disable_on_mobile_img_parallax=”off” css=”.vc_custom_1446446371086{padding-top: 260px !important;padding-bottom: 150px !important;}”][vc_column][boc_heading html_element=”h1″ color=”#ffffff”]HR Service Centre[/boc_heading][boc_heading html_element=”h3″ color=”#ffffff”]We are your virtual back office.[/boc_heading][boc_spacing][/vc_column][/vc_row][vc_row][vc_column][vc_row_inner][vc_column_inner width=”2/3″ css=”.vc_custom_1447312726922{padding-right: 40px !important;}”][vc_column_text]The reality is that we’re no longer living in a 9-to-5 world. The day-to-day realities of life often get in the way of your employees’ ability to call for benefits support during regular business hours. HRSG BPO’s HR Service Centre is available 24/7. It’s there to respond to issues that employees cannot address using HCM or self-service options.
HR Service Centre with HRSG BPO means:
- Connectivity with HR 24/7; not just through DECIBEL Chat which is an internal communicator within organization but also Virtual HR Connect centre where employees can discuss their matters LIVE.
- An extension of your HR department, so your employees feel as though they’re talking with someone from your organization, not a third-party help line
- Interaction with knowledgeableand experienced service professionals who deliver exceptional service ensuring simple guidance to diversified workforce
- Resolve the caller’s question or issue completely
- Measure HR service excellence based on analyses of true customer satisfaction
[/vc_column_text][vc_column_text]Key Features
- Efficient management of HR Operations with increased customer satisfaction.
- Helping team members get a quick glance of their outstanding tickets with target time and assist them to priorities work.
- Helpdesk Call Centre performance could be evaluated for training needs, if any
- Identifying reporting trends in service volumes and issues at meaningful level
Chase for you and employee is over – we keep you connected[/vc_column_text][/vc_column_inner]
[vc_column_inner width=”1/3″][boc_list_item css_animation=”left-to-right” icon=”icon icon-uniE708″]HRSG BPO – Innovative BPO Solutions[/boc_list_item][boc_list_item css_animation=”left-to-right” icon=”icon icon-uniE708″]Payroll Services[/boc_list_item][boc_list_item css_animation=”left-to-right” icon=”icon icon-uniE708″]Attendance & Absence Management Solutions[/boc_list_item][boc_list_item css_animation=”left-to-right” icon=”icon icon-uniE708″]Benefits Administration[/boc_list_item][boc_list_item css_animation=”left-to-right” icon=”icon icon-uniE708″]HR Service Centre[/boc_list_item][boc_list_item css_animation=”left-to-right” icon=”icon icon-uniE708″]Workforce Administration[/boc_list_item][boc_list_item css_animation=”left-to-right” icon=”icon icon-uniE708″]Expense Management Solutions[/boc_list_item][boc_list_item css_animation=”left-to-right” icon=”icon icon-uniE708″]Talent Management Services[/boc_list_item][boc_list_item css_animation=”left-to-right” icon=”icon icon-uniE708″]Why HRSG BPO?[/boc_list_item][boc_list_item css_animation=”left-to-right” icon=”icon icon-uniE708″]Our Technology – Decibel® HCM[/boc_list_item][boc_divider][boc_spacing height=”30px”][boc_side_img_box title=”Download brochure” picture_url=”24136″]Download[/boc_side_img_box][/vc_column_inner]
[/vc_row_inner][/vc_column][/vc_row][vc_row full_width=”stretch_row” bg_type=”image” bg_image_new=”23942″][vc_column][boc_spacing height=”300px”][/vc_column][/vc_row][vc_row full_width=”stretch_row”][vc_column][boc_spacing height=”40px”][vc_row_inner][vc_column_inner width=”1/4″][boc_top_icon_box title=”Pioneering Leadership” animated=”yes” type=”4″ icon=”icon icon-lightbulb”]Being a pioneering leader is not easy. Your work can be challenged and criticized.[/boc_top_icon_box][/vc_column_inner][vc_column_inner width=”1/4″][boc_top_icon_box title=”Operational Excellence” animated=”yes” type=”4″ icon=”icon icon-strategy”]Operational excellence enables an enterprise and its leadership to continuously improve our all areas of performance.[/boc_top_icon_box][/vc_column_inner][vc_column_inner width=”1/4″][boc_top_icon_box title=”Innovative Business Relationships” animated=”yes” type=”4″ icon=”icon icon-light”]Creating value for customers, employees and society as a whole is good business.[/boc_top_icon_box][/vc_column_inner][vc_column_inner width=”1/4″][boc_top_icon_box title=”Dynamic Workforce” animated=”yes” type=”4″ icon=”icon icon-headphones”]Our services are customized in nature and hence holds great relevant in the context of our role as HR vendor.[/boc_top_icon_box][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row full_width=”stretch_row” bg_type=”bg_color” bg_color_value=”#fafafa” css=”.vc_custom_1446531805398{margin-bottom: 0px !important;}”][vc_column width=”1/2″ css=”.vc_custom_1446448784743{padding-right: 50px !important;}”][boc_spacing height=”120px”][boc_testimonials is_minimal=”yes” navigation=”Dots” animation=”Bottom-Top” autoplay=”yes” loop=”yes” auto_height=”yes”][boc_testimonial picture_url=”21710″]Lorem ipsum dolor sit amet, consectetur adipiscing elit. Aenean ultrices bibendum mollis. Sed aliquet, enim at vulputate porttitor, felis nunc vehicula ante, blandit lobortis mi massa non leo. [/boc_testimonial][boc_testimonial picture_url=”21708″]Lorem ipsum dolor sit amet, consectetur adipiscing elit. Aenean ultrices bibendum mollis. Sed aliquet, enim at vulputate porttitor, felis nunc vehicula ante, blandit lobortis mi massa non leo. [/boc_testimonial][boc_testimonial picture_url=”21707″]Lorem ipsum dolor sit amet, consectetur adipiscing elit. Aenean ultrices bibendum mollis. Sed aliquet, enim at vulputate porttitor, felis nunc vehicula ante, blandit lobortis mi massa non leo. [/boc_testimonial][boc_testimonial picture_url=”21683″]Lorem ipsum dolor sit amet, consectetur adipiscing elit. Aenean ultrices bibendum mollis. Sed aliquet, enim at vulputate porttitor, felis nunc vehicula ante, blandit lobortis mi massa non leo. [/boc_testimonial][/boc_testimonials][/vc_column][vc_column width=”1/2″ css=”.vc_custom_1446448775847{padding-left: 50px !important;}”][boc_spacing][boc_heading html_element=”h3″]Contact us[/boc_heading][boc_spacing][contact-form-7 id=”23803″][boc_spacing][/vc_column][/vc_row]